Payment & digital delivery

Effective date: 20 September 2026.

What we sell

VERA sells digital educational materials, including electronic guides, workbooks, audio materials and online learning products about communication and relationships. Each product page states what is included, its language and format, and the total price before checkout.

Payment

Payment is processed securely by the payment provider shown at checkout. The checkout page displays the charged currency and final amount before you confirm payment. VERA does not receive or store your full payment-card number.

Delivery

These are digital products; no physical goods are shipped. After a successful payment, access is provided through a private download link on the confirmation page. The email address entered before checkout is used for the receipt and to help restore access if needed. Delivery is normally immediate, but please allow up to 15 minutes.

If the confirmation page does not provide access, contact support@theguidespace.fyi. Include the email used at checkout and the order reference. You can also request a new private download link. We will restore access or provide the file manually if automated recovery does not work.

Availability

Digital delivery is available online in countries where the product and the selected payment method may lawfully be used. The customer is responsible for entering a working email address and having software capable of opening the stated file format.